The Best Tablet Ordering and Tableside Ordering Solutions for Restaurants
What Are Table-Side Ordering Systems and Tablet ordering？
- Table-Side Ordering: Enables customers to scan a QR code at their table, view the menu on their own devices, place orders, and even make payments without waiting for a server.
- Tablet Ordering: Allows servers or customers to browse the menu, select items, and place orders directly through a tablet device. Orders are instantly transmitted to the kitchen, streamlining the process.
These systems are versatile and suitable for various dining establishments, including traditional Chinese restaurants, hot pot venues, self-service eateries, and bubble tea shops.
Why Restaurants Are Going Digital at the Table?
Tablet ordering and tableside ordering systems are no longer exclusive to high-tech restaurants or fast casual chains. They're now essential for any operation looking to stay agile and customer-focused.
With ZBS’s integrated hardware and software, servers can take orders on sleek handheld devices or customers can order directly from a digital menu—right at the table. No more back-and-forth to a terminal. No more handwritten mistakes. Just smoother service and happier guests.
Advantages of ZBS POS
Table-Side Ordering Systems and
Tablet Ordering
- Integrated Hardware and Software Solutions
ZBS provides pre-configured tablet devices with built-in POS software, ensuring a plug-and-play experience that saves time and reduces setup complexities.
2.
High-Definition, Multilingual Menus
Support for multiple languages, including English and Chinese, accompanied by high-resolution images and detailed descriptions, facilitates accurate and efficient ordering.
3.
Real-Time Menu and Inventory Updates
Menu items, pricing, and stock levels can be updated in real-time through the backend system, eliminating the need for reprinting physical menus and ensuring customers have the latest information.
4.. Diverse Payment Options
Customers can complete payments directly at their tables using various methods, such as credit cards, Apple Pay, Google Pay, WeChat Pay, and Alipay, enhancing convenience and reducing wait times.
5. Increased Table Turnover and Customer Satisfaction
By streamlining the ordering and payment processes, these systems reduce dining time, increase table turnover rates, and elevate the overall dining experience.
Applicable Scenarios
ZBS POS tablet and table-side ordering systems are adaptable to a wide range of dining formats:
- Hot Pot Restaurants: Customers can self-order, with the system supporting dish limitations and round-based ordering to manage ingredient costs.
- Self-Service Buffets: The system can impose dining time limits and dish quantity restrictions to minimize waste and enhance operational efficiency.
- Bubble Tea Shops: Customers can place orders by scanning a QR code, reducing queues and speeding up service.
- Fast-Food Chains: Facilitates rapid ordering during peak hours, improving service speed and reducing customer wait times.
Proven Results
Restaurants implementing ZBS POS systems have reported significant improvements:
- A
30% reduction in the time from ordering to food delivery.
- An increase of 10-20% in average customer spending.
- Noticeable
reduction in staff workload.
- Enhanced customer satisfaction and positive feedback.
ZBS clients across the country have upgraded their service speed by up to 30% after switching to tablet ordering. From hotpot restaurants in New York to bubble tea shops in California, business owners are seeing higher ticket averages, smoother shifts, and better customer feedback.
One multi-location restaurant group even reduced their front-of-house labor costs by 20% by using guest-facing ordering tablets during peak hours.
Upgrade Your Ordering Experience Today
Whether you're launching a new restaurant or seeking to enhance the efficiency of an existing establishment, ZBS POS's tablet ordering and table-side ordering systems offer tailored solutions to meet your needs. With user-friendly interfaces, robust functionalities, and reliable after-sales support, transitioning to a modern ordering system has never been easier.
Request a free demo today and see how ZBS can help your restaurant move faster, serve better, and grow stronger!
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DISCLAIMER: This content is for informational purposes only and is not intended to be used as legal, accounting, tax, HR or other professional advice. You are responsible for you and your businesses' legal and regulatory compliance. Contact your attorney, accountant, or any other relevant professional for specific advice related to your own needs and circumstances.
